Projects & Orders
How do I place an order?
For project-based orders, please contact our sales team with your requirements. We will provide a quotation, product recommendations, and full project support.
Do you support government or tender projects?
Yes, we have extensive experience in international tenders and government projects. We can assist with bidding documents, technical specifications, and customized proposals.
Can you provide customized solutions?
Absolutely. We offer customization in size, materials, colors, and design to meet specific project requirements.
Payments
What payment methods do you accept?
We typically accept T/T (bank transfer) and L/C for large orders. Payment terms can be discussed based on the project.
Production & Delivery
What is your production lead time?
Lead time depends on order quantity and product type:
Sample orders: 7–15 days
Bulk production: 20–45 days
Do you ship internationally?
Yes, we export to North America, Europe, the Middle East, Southeast Asia, and other regions.
What shipping terms do you offer?
We support FOB, CIF, and other international trade terms based on customer requirements.
Products & Quality
What materials do you use?
We use high-quality materials including steel, wood, and durable boards, ensuring long-term performance in school and office environments.
Do your products meet international standards?
Yes, our products are manufactured under strict quality control and meet international standards.
After-Sales Support
Do you provide after-sales service?
Yes, we provide comprehensive after-sales support, including installation guidance and technical assistance.
What if products are damaged during shipping?
Please contact us with photos upon receipt. We will arrange replacement or compensation accordingly.
Global Service
Do you have overseas support?
Yes, we have branches in Indonesia, Saudi Arabia, Qatar, and other regions to provide localized support.
Still have questions?
Contact us anytime—our team is ready to support your project from start to finish.